CleanRanking
Prioritise work

RICE Prioritisation

Prioritise options by Reach, Impact, Confidence, and Effort. The criteria can be changed, added to and weighted.

01

What the framework is

RICE prioritises product ideas on four factors:

  • Reach: how many people it affects in a period.
  • Impact: how much it matters to each of them.
  • Confidence: how sure you are about the other estimates.
  • Effort: how much work it takes.

Intercom developed it. The classic score is reach × impact × confidence ÷ effort. CleanRanking doesn't multiply estimates. Instead, the group compares ideas two at a time on each factor, and the factors are combined with weights.

02

What the result looks like

RICE Prioritisation example Which features should we build next quarter?
Top ranked
Bulk import
Reach 92% · 1st
Impact 63% · 1st
Confidence 38% · 3rd
Effort 75% · 1st
67%
Weighted win rate

Overall

Options
Weighted win rate
01
Bulk import
Reach 1st · Impact 1st · Confidence 3rd · Effort 1st
67%
02
Saved searches
Reach 2nd · Impact 2nd · Confidence 1st · Effort 3rd
51%
03
Team permissions
Reach 3rd · Impact 3rd · Confidence 2nd · Effort 2nd
32%

Overall with the criteria

Rank
Options
Reach
25%
Impact
25%
Confidence
25%
Effort
25%
Overall
Weighted win rate
01 Bulk import
92%
1st
63%
1st
38%
3rd
75%
1st
67%
02 Saved searches
42%
2nd
58%
2nd
71%
1st
33%
3rd
51%
03 Team permissions
17%
3rd
29%
3rd
42%
2nd
42%
2nd
32%

By the options

01 · Bulk import
67% weighted win rate
–
Reach
92%
1st of 3 · 22 Wins · 2 Losses
–
Impact
63%
1st of 3 · 15 Wins · 9 Losses
–
Confidence
38%
3rd of 3 · 9 Wins · 15 Losses
–
Effort
75%
1st of 3 · 18 Wins · 6 Losses
02 · Saved searches
51% weighted win rate
–
Reach
42%
2nd of 3 · 10 Wins · 14 Losses
–
Impact
58%
2nd of 3 · 14 Wins · 10 Losses
–
Confidence
71%
1st of 3 · 17 Wins · 7 Losses
–
Effort
33%
3rd of 3 · 8 Wins · 16 Losses
03 · Team permissions
32% weighted win rate
–
Reach
17%
3rd of 3 · 4 Wins · 20 Losses
–
Impact
29%
3rd of 3 · 7 Wins · 17 Losses
–
Confidence
42%
2nd of 3 · 10 Wins · 14 Losses
–
Effort
42%
2nd of 3 · 10 Wins · 14 Losses
Scoring Explanations
CRITERIA WEIGHTINGS — The % weighting for each criterion is shown in the table header. Unless this was entered in the setup, the weighting is equal across criteria.
WEIGHTED WIN RATE — Each criterion's result, in the measure they share, averaged using the assigned weightings.
03

When it earns its place

Use it for roadmaps, feature requests and backlog reviews, where ideas differ in how many users they touch. The trap is that reach numbers look precise and quietly dominate, while confidence becomes a fudge factor. Comparing ideas head to head makes each judgement visible.

04

How to run it with a group

  1. List six to ten candidate features, each in a few words that everyone will read the same way.
  2. Agree the period for reach, for example users per quarter.
  3. Participants compare the features two at a time on each factor. Participants do not need an account to respond. Less effort ranks higher.
  4. Read the overall ranking, then the ranking per factor. A feature that wins on reach but comes last on confidence needs evidence before anyone commits to it.

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